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Müşteri Hizmetleri
Müşteri memnuniyeti bizim önceliğimizdir. Bu nedenle, herhangi bir sorunuz veya sorununuz olduğunda, müşteri hizmetleri ekibimiz size yardımcı olmaktan mutluluk duyacaktır. Müşteri hizmetleri ekibimize e-posta, telefon veya canlı sohbet yoluyla ulaşabilirsiniz. Ayrıca, sipariş durumunuzu takip etmek veya iade işlemleri hakkında bilgi almak için de müşteri hizmetleri ekibimizle iletişime geçebilirsiniz. Müşteri Hizmetleri sayfamızda size yardımcı olabilecek sıkça sorulan soruların yanıtlarını da bulabilirsiniz. Bizimle iletişime geçmekten çekinmeyin, size yardımcı olmak için buradayız.
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1- Returns

RETURN:

For any reason you want to return, the product's return period is 14 days from the date of receipt of the returned product. The product you are returning to must be undamaged, unused, undamaged, undamaged, and with no repeatability. The process of returning the evening dress products; only if the product is returned within the same day. If the relevant deadlines are exceeded, the refund process cannot be performed. Order cancellation is carried out if the order is not shipped.

For return orders, the return conditions apply. You can get the details of whether your order has been shipped by contacting customer service on +90 (212) 661 50 14.

If you have completed the return of your invoice, you can return the invoiced product, both the invoice, the original box and the packaging with all the accessories sent, the return form on the back of your invoice and the payment method if you have completed your payment by money transfer or payment at the door. (You must have completed and signed the return form in order to realize your return transactions in accordance with the Tax Procedures Law No. 385) by writing and signing the account information (name of the account holder, bank account number, bank name, branch name or code) and IBAN information for your person or someone else. You must send a shipping charge (with the customer) to any shipping company.

2- Products are Unacceptable Returns
We do not accept the return of evening dress products, personal care products, jewelry,
cosmetic products and underwear products. If the product / products you wish to exchange or return are unused, the package is not damaged,
the resale property is intact,
the label must be returned with all accessories, invoice and original box. All used accessories, if any, which have been used, whose package has been damaged,
and any items that have not been shipped with the original box will not be accepted.
Shipping fee for return cargoes belongs to the customer.
Prepared by  T-Soft E-Commerce.