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Müşteri Hizmetleri
Müşteri memnuniyeti bizim önceliğimizdir. Bu nedenle, herhangi bir sorunuz veya sorununuz olduğunda, müşteri hizmetleri ekibimiz size yardımcı olmaktan mutluluk duyacaktır. Müşteri hizmetleri ekibimize e-posta, telefon veya canlı sohbet yoluyla ulaşabilirsiniz. Ayrıca, sipariş durumunuzu takip etmek veya iade işlemleri hakkında bilgi almak için de müşteri hizmetleri ekibimizle iletişime geçebilirsiniz. Müşteri Hizmetleri sayfamızda size yardımcı olabilecek sıkça sorulan soruların yanıtlarını da bulabilirsiniz. Bizimle iletişime geçmekten çekinmeyin, size yardımcı olmak için buradayız.
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1- Is Shipping Paid ?
Your point of order to all branches of the cargo inside Turkey's borders will be sent as insured only $ 14.00

Outside the district, the towns are covered by the mobile area and the buyer
is charged an extra shipping charge
(this also varies between 7-12 TL). There is a fee of 5.00 TL as a collection commission for the payment on the door.
2- Are You Sending Cargo Everywhere in Turkey ?
We are sending cargo to be the address of where you are in Turkey.

3- How Can I Follow My Order ?
When your order is shipped, you will receive an SMS from a Shipping company.
You can follow your cargo by clicking the cargo company from 
the link to your mail address when your product is shipped. You can also call our Customer Services to find out the status
of your cargo and the cargo shipping code.
4- About Cross-Border Shipping
CROSS-BORDER SHİPPİNG
Shipping costs will vary depending on the number of countries and products to be sent. You can see the amount of cargo in the basket or by selecting the country on the purchase screen.
With DHL Express, PTS Cargo and Aramex Cargo companies we are contracted to deliver to the world within 1 week to 10 days.
(Delivery time may vary depending on your preference.) At Buyukbedeniz.com, you can pay for your orders to your overseas delivery address with your credit card or debit card.
For purchases from $ 500 to $ 1000, you can contact our customer service to get information about our Wester Union payment option and also send a payment link.
Your basket amount is calculated from the current exchange rate on the day you place your order. You have the right to return your orders to your abroad address and you are not entitled to change.
In case of dissatisfaction with your product, firstly, contacting our customer service and reporting the problem will help us not to repeat the same situation in your next shopping.
The returned product must be undamaged,
unused, undamaged, undamaged, and with no re-sellability.
The returned product;
You must submit your international return form with all the accessories sent in full.
For your shipment, any cargo company has not been
mandated and you can send it with any shipping company of your choice.
In order for the returned package to be clearer in cargo operation,
we recommend you to choose the Return Form and place
it in your package pocket so that it will not fall over the package.
The return shipping fee will be paid to us (the customer).
Prepared by  T-Soft E-Commerce.